Terms and Conditions

Effective date: 01/06/2026 
Website: www.lifestyleupliftconsulting.com 
Business name: Lifestyle Uplift Consulting Pty Ltd 
ABN/ACN: 82 691 731 683 / 691 731 683 
Email: contact@lifestyleupliftconsulting.com 
Registered office / business address: PO Box 710, Lutwyche, Queensland, Australia, 4030

These Terms and Conditions govern your access to and use of our website, content, resources, communications, consultations, advisory services, digital products, workshops, programs and any other services provided by Lifestyle Uplift Consulting Pty Ltd (“we”, “us”, “our”).

By accessing our website, engaging with us, booking a consultation, purchasing or using our services, downloading our resources, or otherwise dealing with us, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, you must not use our website, purchase our services, access our materials or engage us to provide services.

1. Eligibility

You must be at least 18 years old to access our website, purchase our services or enter into any agreement with us.

If you access our website or engage our services on behalf of a company, trust, partnership, family group, organisation or other entity, you represent and warrant that you have authority to bind that entity to these Terms and Conditions.

Where you engage us on behalf of an entity, references to “you” and “your” include both you personally and the entity you represent, unless the context requires otherwise.

2. Nature of Our Business and Services

We provide business advisory, consulting, strategic advisory and related professional services. Depending on the scope agreed with you, our services may include:

strategic business advisory;
business consulting;
business analytics and reporting advisory;
data management and process improvement;
operational improvement and implementation support;
advisory board-style support;
relocation and international transition advisory;
general cross-border business advisory;
family office-style advisory and intergenerational wealth transfer support;
professional development, leadership and personal growth-related services;
workshops, presentations, educational materials and related resources.

Our services are advisory in nature unless expressly stated otherwise in a written proposal, statement of work or services agreement.

3. No Legal, Tax, Financial, Accounting or Immigration Advice

Unless expressly agreed in writing, we do not provide legal, tax, accounting, financial product, investment, migration or immigration advice.

Any information, guidance, strategy, commentary, templates, checklists, referrals or recommendations we provide are general in nature and are intended to support your decision-making. They are not a substitute for advice from an appropriately qualified lawyer, accountant, registered tax agent, licensed financial adviser, migration agent or other regulated professional.

You are responsible for obtaining independent professional advice before making decisions that may have legal, tax, accounting, financial, immigration, regulatory, employment, corporate structuring, family wealth, succession planning or other significant consequences.

4. Free Consultations, Discovery Calls and Initial Information

We may offer an initial consultation, discovery call, information session, interview, introductory meeting, webinar, presentation or similar preliminary discussion free of charge.

The purpose of any preliminary discussion is to understand your circumstances, assess whether our services may be suitable, and determine whether we are willing and able to assist.

A free consultation or preliminary discussion does not create a client relationship unless and until:

we agree in writing to provide services to you;
you accept our proposal, statement of work or service terms; and
any required payment, deposit or onboarding requirements are completed.

We reserve the right to decline to provide services at our discretion.

5. Proposals, Statements of Work and Service Agreements

Specific services, deliverables, fees, timeframes and responsibilities may be set out in a proposal, quote, statement of work, engagement letter, service agreement, invoice, online checkout page or other written confirmation issued by us.
If there is any inconsistency between these Terms and Conditions and a specific written proposal, statement of work or service agreement, the specific written document will prevail to the extent of the inconsistency.
Unless expressly stated otherwise, any proposal or quote we provide is valid for 14 days from the date of issue.

6. Client Responsibilities

You agree to:

provide complete, accurate and timely information;
promptly respond to reasonable requests for information, documents, approvals or decisions;
ensure that any information you provide to us may lawfully be shared with us;
obtain any required third-party consents;
make your own decisions based on your circumstances and independent professional advice where required;
not rely on our services as a substitute for regulated legal, tax, accounting, financial or immigration advice;
comply with applicable laws, regulations and third-party obligations;
use our services and materials only for lawful purposes.

We are not responsible for delays, errors, omissions, additional costs or outcomes caused by incomplete, inaccurate, misleading, late or withheld information from you or your representatives.

7. Accounts, Login Details and Access

Some services, resources or materials may require you to create an account, complete registration, access a client portal or use login credentials.

You agree that all information you provide when creating an account or registering for services will be accurate, current and complete.

You must keep your login details confidential and must not share, transfer, sell, lease, sublicense or otherwise make your access available to any other person unless we have expressly agreed in writing.

You are responsible for all activity that occurs through your account or login credentials.
We may suspend or terminate your access if we reasonably believe that:

your account has been misused;
your login credentials have been shared;
false or misleading information has been provided;
you have breached these Terms and Conditions;
continued access may create risk for us, you or another person.

8. Fees, Payment and Invoicing

You agree to pay all fees, charges, deposits, instalments and other amounts set out in the relevant proposal, invoice, checkout page, statement of work or service agreement.

Unless otherwise stated:

all fees are quoted in Australian dollars;
fees are exclusive of GST unless expressly stated to be GST-inclusive;
invoices are payable within 14 days of issue;
payment must be made using the payment method specified by us;
we may require payment in advance before commencing or continuing services.

If payment is overdue, we may suspend services, withhold deliverables, decline further work, charge interest where lawful, recover reasonable debt collection costs, or terminate the engagement.

9. Refunds, Cancellations and Rescheduling

Our refund, cancellation and rescheduling terms will depend on the type of service purchased.

9.1 Advisory and Consulting Services
Unless otherwise agreed in writing, fees paid for advisory, consulting, strategy, review, implementation, workshop or project-based services are not refundable once work has commenced, except where required by law.

Where you cancel or postpone an engagement after work has commenced, you remain responsible for fees relating to work performed, time reserved, expenses incurred and any non-cancellable third-party costs.

9.2 Sessions, Workshops and Events
For booked sessions, workshops, programs or events, our cancellation and rescheduling terms are as follows:

cancellation more than 10 days before the scheduled date: refund, credit or reschedule position;
cancellation within 10 days] of the scheduled date: no refund / reschedule at discretion;
non-attendance: no refund unless required by law;
rescheduling requests are subject to availability.

9.3 Digital Products and Downloadable Materials
Due to the nature of digital products and downloadable materials, refunds are generally not provided once access has been granted or a download has been made, except where required by law.

9.4 Australian Consumer Law
Nothing in these Terms and Conditions excludes, restricts or modifies any consumer guarantee, right or remedy available to you under the Australian Consumer Law or any other applicable law that cannot lawfully be excluded.

10. Australian Consumer Law

If you are a consumer for the purposes of the Australian Consumer Law, our services come with guarantees that cannot be excluded under the Australian Consumer Law.

For services, these guarantees may include that services will be provided:

with due care and skill;
so that they are fit for any partiular purpose made known to us, where applicable;
within a reasonable time where no time is agreed.

To the maximum extent permitted by law, where we are permitted to limit our liability, our liability is limited, at our option, to:

supplying the services again; or
paying the cost of having the services supplied again.

Nothing in these Terms and Conditions is intended to exclude any rights that cannot lawfully be excluded.

11. No Guarantees of Outcome

You acknowledge that business, strategic, relocation, operational, professional development and personal development outcomes are influenced by many factors outside our control.

We do not guarantee that you will achieve any particular commercial, financial, operational, lifestyle, relocation, personal, professional, leadership, investment, tax, legal, immigration or business outcome.

Any examples, case studies, testimonials, projections, models, commentary or illustrative materials are provided for general information only and do not guarantee that you will achieve the same or similar result.

You are responsible for your own decisions, implementation, actions, omissions and results.

12. Information, Content and Educational Materials

Our website, social media content, newsletters, presentations, resources, downloads, templates, workshops, webinars, videos, reports and other materials are provided for general information and educational purposes only.

While we take reasonable steps to provide accurate and current information, we do not warrant that all information is complete, current, accurate or suitable for your specific circumstances.

You should not rely solely on our general content when making business, legal, tax, accounting, financial, immigration, operational, investment or personal decisions.

13. Confidentiality

Each party may receive confidential information from the other party during an engagement.

Confidential information includes business information, financial information, commercial strategies, personal information, client data, family information, operational materials, documents, proposals, templates, intellectual property and any other information that is confidential by nature or marked as confidential.

Each party agrees to keep the other party’s confidential information confidential and not disclose it except:

with the other party’s consent;
to professional advisers, employees, contractors or service providers who need to know the information for the purpose of the engagement;
where required by law, regulation, court order or government authority;
where the information is already publicly available through no breach of these Terms and Conditions.

This confidentiality obligation survives termination of the engagement.

14. Privacy and Personal Information

We collect, use, store and disclose personal information in accordance with our Privacy Policy.

By using our website, submitting information to us, booking a call, purchasing services, subscribing to communications or otherwise engaging with us, you consent to our handling of your personal information in accordance with our Privacy Policy.

Our Privacy Policy is available at: www.lifestyleupliftconsulting.com/privacy

15. Client Materials and Permission to Use Information

You retain ownership of materials, documents, data, content, records and information you provide to us.

You grant us a limited, non-exclusive, royalty-free licence to use, copy, review, analyse, adapt and incorporate your materials solely to the extent reasonably necessary to provide services to you, perform the engagement, maintain business records and comply with legal obligations.
You warrant that you have all rights, permissions and consents required to provide those materials to us.

We will not use your confidential information in public case studies, testimonials, marketing materials or public-facing content without your consent.

16. Testimonials, Case Studies and Marketing References

We may request permission to use testimonials, feedback, client outcomes, case studies or general descriptions of work performed.

We will not identify you, your business, your family, your financial affairs, your relocation plans or any confidential information in public marketing materials without your prior consent.

Where you provide a testimonial or approve a case study, you grant us permission to use, reproduce, publish and adapt that testimonial or case study for marketing and business purposes, subject to any agreed limitations.

17. Intellectual Property

All intellectual property rights in our website, branding, business name, logos, frameworks, templates, reports, checklists, documents, presentations, methodologies, processes, digital products, videos, written materials, workshop content, training materials and other content created by us remain owned by us or our licensors.

Unless expressly agreed in writing, purchasing or accessing our services does not transfer ownership of any intellectual property to you.

Subject to payment of all applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable licence to use materials supplied by us solely for your own internal personal, business or organisational purposes.

You must not, without our prior written consent:

copy, reproduce, sell, licence, distribute or commercially exploit our materials;
ur paid resources, templates, recordings or materials with third parties;
use our materials to create competing services, products, workshops or training;
remove copyright notices, branding or proprietary notices;
upload our materials to public platforms or AI systems in a way that may compromise our intellectual property or confidentiality.

18. Third-Party Providers, Referrals and Platforms

We may refer you to third-party professionals, platforms, software providers, service providers or resources, including lawyers, accountants, tax advisers, migration agents, financial advisers, technology providers, course providers or other consultants.

Unless expressly stated otherwise:

we do not control third-party providers;
we are not responsible for third-party advice, services, fees, platforms, products, delays, errors or omissions;
any engagement with a third party is between you and that third party;
you are responsible for conducting your own due diligence before engaging any third party.

Our website or materials may contain links to third-party websites. We are not responsible for the content, security, privacy practices or accuracy of third-party websites.

19. Technology, Communications and Electronic Delivery

You agree that we may communicate with you electronically, including by email, video conference, online forms, client portals, messaging platforms, digital signatures and other online tools.

You are responsible for ensuring that your contact details are accurate and that you can access the technology required to receive our services.

We are not responsible for delays, access issues, data loss, security issues or technical problems caused by your systems, internet connection, third-party platforms, email filters, cyber incidents or technology outside our reasonable control.

20. Artificial Intelligence and Digital Tools

We may use technology, automation, artificial intelligence tools, analytics platforms, document tools, communication systems or other digital tools to support service delivery, administration, drafting, research, analysis or workflow efficiency.

Where appropriate, we will take reasonable steps to protect confidential information and personal information when using such tools.

You must not input our confidential information, proprietary materials, paid resources, reports, templates or deliverables into external AI tools or public platforms without our prior written consent.

21. Website Use

You must not use our website or online systems:

for unlawful, fraudulent, misleading or harmful purposes;
to infringe the rights of another person;
to upload malicious code, viruses or harmful material;
to interfere with website security or functionality;
to scrape, copy, harvest or extract data without permission;
to impersonate another person or entity;
to attempt unauthorised access to our systems, accounts or data.

We may restrict, suspend or terminate access to our website or online services if we reasonably believe you have breached this clause.

22. Indemnity

You agree to indemnify us against loss, liability, cost, expense, claim or damage suffered or incurred by us arising from:

your breach of these Terms and Conditions;
your misuse of our website, services or materials;
information, documents or materials you provide to us;
your infringement of another person’s intellectual property, privacy, confidentiality or other rights;
your unlawful, negligent or wrongful conduct;
decisions made or actions taken by you based on our general information or advisory services.

This indemnity is reduced to the extent that the loss was caused by our negligence, breach of these Terms and Conditions or unlawful conduct.

23. Force Majeure

We are not liable for any delay or failure to perform our obligations where the delay or failure is caused by events beyond our reasonable control.

Such events may include natural disasters, illness, pandemic, government restrictions, war, civil unrest, strikes, cyber incidents, platform outages, internet failures, utility failures, travel disruption, supplier failure or other events beyond our reasonable control.

24. Suspension and Termination

We may suspend or terminate your access to services, materials, accounts, portals or resources if:

you breach these Terms and Conditions;
payment is overdue;
you fail to provide information reasonably required for the engagement;
you misuse our intellectual property or confidential information;
your conduct is abusive, unlawful, unsafe or inappropriate;
continuing the engagement would create a legal, ethical, commercial or reputational risk for us.

You may terminate an engagement by written notice, subject to the payment of all fees for work performed, time reserved, expenses incurred and any non-cancellable commitments up to the date of termination.

Clauses relating to payment, confidentiality, privacy, intellectual property, liability, indemnity and dispute resolution survive termination.

25. Dispute Resolution

If a dispute arises, either party may give written notice describing the dispute and the outcome sought.

The parties agree to first attempt to resolve the dispute in good faith through discussion or negotiation.

If the dispute is not resolved within 30 days, either party may refer the dispute to mediation in: Brisbane, Queensland or another location, unless urgent injunctive or protective relief is required.

Each party will bear its own costs of the dispute resolution process unless otherwise agreed or ordered.

26. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of [CONFIRM: Queensland, Australia].
The parties submit to the non-exclusive jurisdiction of the courts of [CONFIRM: Queensland, Australia] and any courts entitled to hear appeals from those courts.

27. Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time.

The current version will be published on our website. Your continued use of our website, services or materials after changes are published constitutes acceptance of the updated Terms and Conditions.

Where changes materially affect an existing paid engagement, we will take reasonable steps to notify you or apply the version in effect at the time of your engagement unless otherwise agreed.

28. Severability

If any part of these Terms and Conditions is found to be invalid, void, unlawful or unenforceable, that part will be severed to the extent necessary and the remaining provisions will continue in full force and effect.

29. Waiver

A failure or delay by us to exercise a right, power or remedy under these Terms and Conditions does not operate as a waiver of that right, power or remedy.

31. Entire Agreement

These Terms and Conditions, together with any relevant proposal, statement of work, invoice, service agreement, privacy policy or written terms accepted by you, constitute the entire agreement between the parties regarding the relevant services.

32. Contact

Questions about these Terms and Conditions should be directed to:

Lifestyle Uplift Consulting Pty Ltd 
Email: contact@lifestyleupliftconsulting.com 
Website: www.lifestyleupliftconsulting.com 
Address: PO Box 710, Lutwyche, Queensland, Australia, 4030